Brand profile

Service RobotsAutonomous Mobile Robots

OrionStar

OrionStar at a glance

OrionStar (Beijing OrionStar Technology Co., Ltd.), founded in Beijing in 2016, develops AI-powered reception, voice-interaction, and indoor delivery service robots built on an open Android-based RobotOS platform for global system integrators.

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Commercial snapshot

Brand
OrionStar
Company
Beijing OrionStar Technology Co., Ltd.
Headquarters
China · Beijing
Core product lines
The hardware portfolio comprises GreetingBot Mini and GreetingBot Nova AI reception and concierge robots, LuckiBot and LuckiBot Pro multi-tray restaurant and retail delivery robots, and open RobotOS SDK development platforms.
Sales Channels
Value-added system integrators (SIs), regional robotics distributors, hospitality POS resellers, and RaaS (Robot-as-a-Service) leasing partners.
Existing export markets
Europe, East Asia (Japan, South Korea), Southeast Asia, Middle East, North America, and Latin America.
Target markets
Europe, East Asia (Japan, South Korea), Southeast Asia, Middle East, North America, and Latin America.
Certifications
CE, FCC, RoHS, KC, TELEC, NCC, and UN38.3 lithium battery transport certification.
Distributor availability
Not publicly confirmed
Sources and verification

Dates apply only to the listed facts.

Checked

This independent editorial profile is for importer and distributor evaluation. Before committing capital, confirm product availability, exact models, pricing, partner terms and applicable regulatory requirements directly with the relevant parties. Official website

Importer considerations:

Voice-interactive reception and custom software integration require more pre-sales solution architecture than standalone tray runners. System integrators and distributors should validate microphone-array speech recognition in ambient noise, visual SLAM ceiling/lighting constraints, local POS or kiosk API integration requirements, and destination-market CE, FCC, KC, TELEC, and UN38.3 compliance files.

Commercial evaluation path:

Acquire an SDK and demo evaluation unit to validate local-language voice workflows, custom Android application packaging, and multi-point indoor navigation at a representative customer site. Lock in technical escalation channels, cloud fleet console permissions, modular sensor and chassis spare-parts kits, and project registration terms before commercial expansion.

Ongoing editorial coverage

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Products and positioning

Applications

Hospitality and restaurant table delivery, retail customer engagement, corporate and hospital reception desks, museum guiding, and smart campus navigation.

Product strengths

Full-stack proprietary AI voice interaction + LLM integration, open secondary-development SDK (RobotOS), and over 60,000 commercial robot deployments worldwide.

Market and channel fit

Target customers

Commercial robotics system integrators, POS and hospitality IT resellers, AV/digital signage integrators, and healthcare automation distributors.

Partner and service support

After-sales support

Remote cloud fleet management, open SDK documentation, modular sensor/chassis spare parts, and certified integrator engineering training.

Importer and distributor Q&A

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Priority recruitment

Active distributor campaign

Official public programmeMultiple MarketsDistributor

OrionStar AI Reception & Delivery Robot Global Integrator Programme

OrionStar

Official channel partner and system integrator opportunity for OrionStar AI reception, concierge, and indoor delivery robots with open RobotOS SDK.

Product focus
GreetingBot Mini & Nova AI reception robots, LuckiBot & LuckiBot Pro interactive delivery robots, and RobotOS secondary-development platform.
Market coverage
Multiple Markets

Evidence reviewed 2026-11-10. Country and rights still require brand confirmation.

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